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Features of Skype for Business
Skype for Business includes robust features that take Skype communication to a new, professional level. Users get all the tools they need to collaborate and engage in business conversations—without limits.


Instant messaging
Skype for Business includes features that take office communications to a new level, while helping to provide a secure and professional alternative for instant messaging.


Messaging capabilities of Skype for Business include:

  • Instant messaging  Securely chat with co-workers in virtually any office. Help keep projects and work flowing with real-time communications, even with a distributed, mobile workforce.
  • Rich presence - Skype for Business provides immediate, visual availability indicators of colleagues’ ability to chat, showing if contacts are “available,” “away”, “busy”, and more. Presence is automatically updated based on your Outlook calendar, and is displayed across all Microsoft Office applications.
  • Screen sharing - Share documents and applications to help communicate ideas faster and help complete work more efficiently.
  • Group chat * - Group chat combined with desktop sharing is a powerful tool to help drive information sharing across your organization, particularly with employees located in different offices.
  • Voice and video chat - Chat sessions transition to face-to-face meetings with a single click, helping to improve collaboration.


* Requires Skype for Business Enterprise


Features of Skype for Business
Skype for Business bundles messaging, audio and video, online meetings and sharing all in one familiar application, so employees can easily collaborate—their way.


Online Meetings
With the Enterprise version of Skype for Business, you get what you need to run both spontaneous or scheduled online, virtual meetings with colleagues, customers and partners

Business benefits of video conferencing:

  •  The top benefit of video conferencing is increased efficiency/productivity (94 percent), followed by increased impact of discussions (88 percent), expedited decision making (87 percent), and reduced travel costs (87 percent).
  • When asked how their companies are using video conferencing today for specific, newly emerging use cases, “Meet with Customers and Partners” is the top response (71 percent).
  • Quarter of respondents say they video conference daily, 39 percent weekly, 21 percent monthly, and 14 percent every few months.
  • Multivendor environments are the norm, so interoperability is critical – 60 percent say they “primarily use” more than one vendor’s equipment or software to videoconference; 32 percent use three or more
  • Video helps remote workers feel more connected to their colleagues. Of the total respondents who work from home, 87 percent strongly agree or agree that the use of video conferencing allows them to work from home without feeling disconnected.

Skype for Business: Step-by-step guide for new users

Improve customer service through high-touch low-cost exchanges
▪ Accelerate decision-making
▪ Monitor market changes instantly
▪ Improve compliance and security
▪ Reduce travel time and travel costs
▪ Improve reach and frequency of employee training and compliance programs

Skype for business

Microsoft Lync 2013 Features

Skype

Features include:

  • Communication control across Windows 7/8/10 devices and architectures;
  • File sharing, whiteboarding and screen and app sharing within a communications session;
  • The use of open standards, including the H.264 video codec;
  • Presenter controls optimized for meeting format, audience size and content sources;
  • Custom and automated presence based on Outlook Calendar or Out of Office status;
  • Mobile push notifications, screen reader and external keyboard support;
  • Auto attendant system that answers and routes inbound calls;
  • Call queues that send incoming calls to a customer support agent in the order they are received;
  • Recording and archiving of meetings, messages, conferencing sessions and sign-in logs;